Privacy Policy

Clean Splash Property Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard information when you visit our website, request a quote, contact our team or engage our services.

By using our website or providing your information to us, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Depending on your interaction with our website and services, we may collect personal information, including:

• Name
• Phone number
• Email address
• Service requirements
• Information submitted through contact forms
• Communication records relating to enquiries or bookings
• Website usage information collected through cookies and analytics tools

We only collect information that is reasonably necessary to provide our services, respond to enquiries and improve the customer experience.

How We Use Your Information

We may use your information to:

• Respond to enquiries and quote requests
• Provide cleaning and property maintenance services
• Schedule appointments and manage bookings
• Communicate regarding service updates and confirmations
• Process invoices and payments
• Improve our website, services and customer experience
• Maintain internal business records
• Comply with legal obligations where required

We will only use your information for purposes related to our business operations and service delivery.

Information Sharing

Clean Splash Property Services does not sell, rent or trade personal information to third parties.

In some circumstances, we may share information with trusted service providers who assist with website hosting, administration, communication systems, payment processing or other business operations. These providers are only given access to information necessary to perform their services.

We may also disclose information where required by law, regulation, court order or government authority.

Any information shared is handled with appropriate safeguards and only for legitimate business or legal purposes.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

While we implement appropriate security measures, no method of transmitting information over the internet or storing electronic data can be guaranteed as completely secure. For this reason, we cannot guarantee the absolute security of information provided through our website.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality, analyse website traffic and enhance the user experience.

Cookies are small files stored on your device that help websites recognise returning visitors and remember certain preferences.

We may use cookies to:

• Improve website performance and functionality
• Understand how visitors interact with our website
• Monitor website traffic and user behaviour
• Improve our services and online experience
• Support website security and spam protection measures

Our website may also use trusted third-party services such as Google Analytics, Google Maps, reCAPTCHA or similar tools that use cookies to collect website usage information.

You can choose to disable or manage cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.

By continuing to use our website, you consent to the use of cookies in accordance with this Privacy Policy.

Third-Party Links

Our website may contain links to external websites for your convenience and reference.

We do not control the content, privacy practices or security of third-party websites and are not responsible for the information they collect. We encourage users to review the privacy policies of any external websites they visit.

Accessing or Updating Your Information

If you would like to access, correct, update or request the removal of personal information we hold about you, please contact our team.

We will take reasonable steps to respond to requests in accordance with applicable privacy laws.

Changes to This Policy

Clean Splash Property Services may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal obligations or business practices.

Any updates will be published on this page and will take effect immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy, how we handle personal information or your privacy rights, please contact Clean Splash Property Service at 0435 020 841 or email info@cleansplash.com.au.